Phone Number Port In Request

After completing this form you will be sent a Letter of Authorization ("LOA") agreement so that we can proceed with the port request.

First Name for contact about this request *

Last Name for contact about this request *

Email where we can reach you about this request *

Please download your latest phone bill showing the carrier, account number, and phone number. This is required for us to submit as part of the authorization for the transfer. If you have numbers with a different carrier please complete a second form for each carrier.

Phone Numbers to Port In *

Latest Phone Carrier Bill *

I agree to the Serenity terms and I am initiating a phone number port requests to Serenity for the numbers indicated on this form.

After submitting this form:
-> Promptly contact your phone carrier to notify them of the port out of your phone number and to authorize the request when they receive it. DO NOT CANCEL OR CLOSE YOUR ACCOUNT UNTIL WE DIRECT YOU TO DO SO. If the carrier provides any additional instructions that the Serenity Team needs to consider please contact us as soon as possible.

-> You will be emailed a link to the Letter of Authorization esign form. You must complete this form before we can proceed with the Port In. Check your spam folder if you do not see the email in the next couple minutes.